Privacy & Policy

Last updated on: 12 Dec 2021

Contact

Rajeev Jha
E-Mail: support@yuktix.com

Yuktix Technologies Private Limited
No. 1, Techno Complex, Peenya 1st stage,
Industrial Area, Bangalore, Karnataka,
560058 India

This Privacy Notice applies to the processing of personal data in the context of

  1. the websites www.yuktix.com ("Website"), and
  2. the mobile applications GidaBits (‘App”),
  3. the digital community yuktix Community ("Community”).

The Website, the App and the Community are collectively referred to as the "Services”.

1. Website

When using the Website for information purposes only, i.e. if you do not register or otherwise provide s with information, we only collect the data that your browser transmits to our server. If you view our Website, we collect the following data:

  • IP address
  • Date and time of the request
  • Content of the request (specific page URL, but not the content of the page as such)
  • Access status/HTTP status code
  • Web page where the user was referred from (‘referrer’)
  • Information about operating system and browser software
  • Preferred language setting and screen resolution

This data will be processed by us for the following purposes:

  • Provision of the Website
  • Evaluation of system security and stability
  • Compile aggregated, anonymous usage statistics that serve to improve the Website

This data may only be personally identifiable via the IP address. Depending on your way of access to the Internet, the IP address may be completely anonymous, or your access provider stores the assignment of a dynamic IP address to you. In the latter case, combining the above-mentioned data with that of your access provider can eventually make a connection between you personally and the above-mentioned data. However, we will only initiate this if this is appropriate in individual cases for the purposes of legal prosecution, and we will otherwise only cooperate in this if this is ordered by competent authorities or courts in individual cases. The legal basis for the provision of the Website is Performance of Contract. For the other purposes, the legal basis s the Legitimate Interest in keeping the Website and the underlying systems secure, and to improve the usability and performance of the Website. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally. The data will be stored until the end of the calendar month following use and then be deleted or anonymized (unless required in individual cases for the purpose of legal prosecution) within seven working days.

2. App

2.1 App download

When downloading the App, the necessary information is transferred to the App store, in particular user name, e-mail address and customer ID of your account with the App store provider, time of download, and the individual device identification number. This data processing happens in the context of your use of the App store and within the legal framework you have with your App store provider. We are not controlling this data processing and have no access to this data. However, we may receive anonymous aggregated statistical data from the App store providers based on this personal data.

2.2 App usage

The main functionality of the App is to provide crop management advice to a grower.

We collect the following information in that connection,

  • Location (latitude, longitude, alteration, mobile network provider)
  • Timestamp
  • User ID (internal) in case you are logged in as a user
  • Phone number
  • Image source (image taken with App or uploaded from device storage)
  • audio and video sources (uploaded from app)
  • Locale of the App and your device (ISO country code)
  • Network type (e.g. mobile 3G, mobile 4G, WiFi)

for the purpose of improving the analysis results and algorithms, and improving the performance, stability, security and user experience of the App, based on a Legitimate Interest in these purposes. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally. For the latter purposes, we will store and process the data for the lifetime of the Services (without prejudice for any 'right to be forgotten’ request from you - see below). Generally, after your Community User ID has been deleted (see below for details) or if you take the image without being logged in, the data is anonymous. However, in individual cases you may still be indirectly identifiable through the location data (e.g. if you take images on your private property); we will not undertake any efforts to identify you by this data, and will not co-operate in doing so unless we are legally obliged and ordered to do so by a competent authority or court.

2.3 Push Notifications

The App provides Push Notifications that appear in the notification pane of your device. The notifications include information about responses to your Community contributions and important information from us. We do not use push notifications for advertising purposes. You can disable push notifications for individual Community contributions ‘unsubscribing’ from the respective contribution, or disable push notifications entirely in the App settings.

3. Community

3.1 Community as a part of the App

If you use the Community as a part of the App, all information above about the App is applicable to the Community as well,

3.2 Community account

If you use the Community as a part of the App, all information above about the App is applicable to the Community as well,

  • User-ID (internal)
  • E-mail address
  • phone number
  • User picture
  • Selected language(s)

This data is processed by us for the purpose of providing the Community to you and other users. In particular, the base data is required to maintain your user account, and to contact you via e-mail or push notifications. This data is processed for Performance of Contract. We will restrict the processing of this data once you delete your user account. Your data will further be stored in order to document your Community participation for the purposes of legal defense, which is a Legitimate Interest, for the duration of three full years, and afterwards be deleted.

4. Information Stored on your Device (Cookies etc.)

When you use the Website, the App or the Community, we use technologies to store information on your device. We refer to these technologies as “cookies”, while, for the purpose of this Privacy Notice, this also includes functionally similar technologies (e.g. HTML storage objects). Our web server supplying the Website and our servers the App (including the Community) connects to can store cookies on your computer or mobile device, respectively. The cookie data are then transmitted back if your computer o mobile device requests information from our servers, so that cookie data can be processed in order to provide the requested information. If you use the Website, you can inspect the cookies in your Internet browser. You can also adjust your browser settings to accept cookies or not. Also, we ask you whether or not you want to accept cookies on our Website (your choice is stored in a cookie).

We use:

  • Session cookies which are deleted automatically if you close your browser or the App;
  • Persistent cookies which remain on your device for a pre-defined period of time.

We use cookies to:

  • identify anonymous users (so you are re-identified, but the information is not connected you personally)
  • identify registered users in the App, including the Community We do only use first-party cookies, i.e. cookies that are only functional towards our servers (including servers of others that process data on our behalf). We do not use any third-party cookies, including cookies that allow others to track your behavior.

5. Contact Form and E-Mail

When you contact us by e-mail or via a contact form, we will store and process your e-mail address and, if you provide it, your name and telephone number in order to respond to your message. We will restrict the processing of the data arising in this context after processing is no longer necessary. Your message and our response will further be stored in order to fulfill legal obligations

6. Google Analytics

For our App, we use Google Fabric and Google Analytics for Firebase, services provided to us by Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google"). With both services, we track the behavior of the App (in terms of performance and crash reports) as well as the usage by users.

This includes click streams, i.e. which functions of the App you use in which order. You can find the privacy notice for Google Fabric here and the privacy notice for Google Analytics for Firebase here.

We collect the following data in this context:

  • Special pseudonymous ID
  • Unique device identifier
  • Click stream
  • App performance data
  • Basic information about your device (model and operating system)
  • IP address (truncated and anonymized instantly by Google)

We collect this data in order to fix eventual problems and further improve our App in terms of technology, stability, security and user experience, based on a Legitimate Interest in these purposes. We will fully anonymize the data within a couple of minutes after your usage session. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally. Our Services use use Google Analytics, a web analysis service provided by Google. With this service, we track the behavior of users in order to generate anonymous statistics. This included ‘click streams’, i.e. which functions of the Website or the App you see in which order. Google Analytics uses Cookies.

You can find further information about Google Analytics’ Privacy Policy at http://www.google.com/intl/de/analytics/privacyoverview.html.

We collect the following data in this context:

  • Click stream
  • IP address
  • Date and time of the request
  • Content of the request (specific page URL, but not the content of the page as such)
  • Information about operating system and browser software
  • Preferred language setting and screen resolution

7. Withdrawal of Consent and Objection to Data Processing

  1. If you have given your Consent to the processing of your data and/or the receipt of marketing e-mails, you can withdraw your Consent at any time with effect for the future. To do this, notify (e.g. by e-mail) to the contact provided in the beginning of this notice.
  2. To the extent we base the processing of your personal data on a Legitimate Interest, you may object to the processing. To do this, notify (e.g. by e-mail) to the contact provided in the beginning of this notice. If you wish to file such an objection, we kindly ask you to explain the reasons why your interest outweighs ours. In the event of your objection, we will check the situation and either stop or adjust our processing of your data, or point out to you our overriding interest, on the basis of which we will continue our processing.

8. Your rights

You are entitled to request from us:

  • Access to your personal data (right to information)
  • Rectification of any inaccurate personal data
  • Erasure of your personal data (‘right to be forgotten) in particular cases

If you wish to exercise one or several of these rights, please notify (e.g. by e-mail) the contact mentioned in the beginning of this document.

9. Complaints

If you wish to complain about data processing, please notify (e.g. by e-mail) to the contact. You also have the right to file a complaint with the competent data protection supervisory authority